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Rozzgaar sells digital access to online course content (video lessons, study material, and certificates). There is no physical product shipped, so this policy governs cancellation of enrollment and refund of fees โ not physical returns.
You may request a full refund within 7 days of the purchase date, provided you have not accessed more than one chapter of the course (or, for a bundle, more than one chapter across any of the included courses). This window and condition confirm we have not yet delivered the substance of the service.
Raise a request through Support Chat in your dashboard (Dashboard โ Support Chat) or email hello@ufsdigital.com with your registered mobile number and the Order ID from your Transactions page. We will confirm eligibility within 2 business days.
Approved refunds are credited back to the original payment method used at checkout within 7โ10 business days of approval. We do not charge any processing or cancellation fee on an approved refund.
Fees are non-refundable once the 7-day window has passed, or once more than one chapter of the purchased course (or any course in a purchased bundle) has been accessed, whichever comes first. This applies equally to individual courses and bundle packs.
A bundle is enrolled as a single order across its included courses. Partial refunds for individual courses within an already-enrolled bundle are not offered โ the refund eligibility in Section 2 applies to the bundle as a whole.
If anything above is unclear, contact us at hello@ufsdigital.com or +91 63900 00208 before purchasing, and we're happy to clarify.